Provider Payouts
Getting Paid
Learn how provider payouts work on Inveniire, why Stripe connection is required before taking orders, how the delivery, completion, and post-completion hold process works, and what happens before funds are released.
Required before taking orders
Providers should not accept orders unless their Stripe account is connected and ready to receive payouts.
48-hour response + 10-day post-completion window
After delivery, the buyer has 48 hours to respond. Once the order is completed, a 10-day refund request window begins before payout release.
Gross 85%
Providers receive the gross 85% provider share through Inveniire’s platform payout structure before any outside banking, payout, or currency-related costs that may apply after release.
How Getting Paid Works
A simple overview of how provider payouts work on Inveniire.
Agree to the order terms
Providers should carefully review the accepted offer before proceeding. Each order is based on the agreed scope, price, timeline, revisions, and any delivery expectations accepted between the provider and client.
Connect Stripe first
Provider payouts on Inveniire are powered by Stripe. Your Stripe account must be connected to Inveniire before you take orders, otherwise you will not be able to receive payout releases for completed work.
Deliver the work
Once the client has paid, funds are held within the platform flow while the order is in progress. After the provider delivers the work, the buyer has a 48-hour window to respond.
Completion, refund window, and payout release
If the buyer does not respond within 48 hours after delivery, the order auto-completes. Once the order is completed, a 10-day refund request window begins. After that window passes, payout is released, subject to any active disputes, reviews, or compliance holds.
Connect Stripe Before Accepting Orders
This is one of the most important provider requirements.
Providers should not accept or begin orders on Inveniire unless their Stripe account is connected and ready for payouts. Provider payouts are processed through Stripe, and if Stripe is not connected, payout release cannot be completed properly.
Important: Do not take orders through the platform unless your Stripe connection is completed. If your Stripe setup is missing or incomplete, you may not be able to receive funds when the order is ready for release.
If your Stripe connection needs to be created, updated, or completed, finish that first before accepting new work.
Held Payment Protection
The held-payment system is there to protect both clients and providers.
Inveniire uses a held-payment flow for platform orders. Once a client pays, funds are held during the order process instead of being released immediately.
This structure helps create more security for both sides. Clients gain confidence that payment is protected while work is being delivered, and providers gain confidence that the order was paid through the platform before work proceeds.
After the provider delivers the work, the buyer has 48 hours to respond. If the buyer does not respond during that period, the order auto-completes. Once the order is completed, the client has a 10-day period to submit a refund request if the delivered work did not match the agreed order terms. If no eligible issue changes the outcome, payout is then released through the provider’s Stripe-connected payout flow, subject to any active disputes, reviews, or compliance holds.
Provider Earnings and Platform Split
What providers should understand about their payout amount.
Inveniire’s platform structure is that providers receive the gross 85% provider share of the order value, while Inveniire retains the platform’s gross 15% share. Inveniire absorbs the standard platform-side payment processing cost within that structure.
The gross 85% provider share refers to the amount released through Inveniire’s payout flow to the provider’s connected Stripe account. After release, additional payout, banking, transfer, or currency conversion costs may apply depending on the provider’s bank, country, payout method, and any external financial network conditions.
Providers should review their payout details carefully. While Inveniire’s provider share is gross 85% through the platform, the final amount reaching a bank account may differ where outside banking, payout, or conversion-related costs apply after release.
Refunds, Cancellations, and Safety
What providers should know if an order becomes disputed or uncomfortable.
After a provider delivers the work, the buyer has 48 hours to respond. If the buyer does not respond, the order auto-completes. Once the order is completed, clients may submit a refund request for up to 10 days after completion if they believe the delivered work did not match the agreed scope, contract, or accepted order terms.
Refund requests are reviewed by Inveniire’s support team. Approval is not automatic, and refund requests may be denied where the work was delivered as agreed, where the evidence does not support the claim, or where the request does not meet policy requirements.
Providers may also protect themselves through the platform. If a provider feels uncomfortable with a client or an order situation, they may use platform safety tools such as blocking, reporting, or requesting support review in accordance with Inveniire’s policies.
Support may consider:
- Accepted order terms and scope
- Messages and communication history
- Submitted evidence
- Delivery history and actual work provided
Providers should remember:
- Do not work outside the agreed order terms
- Keep communication on Inveniire
- Connect Stripe before accepting orders
- Use support tools if an order becomes unsafe or problematic